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+49 911 14 888800
kontakt@swissmobilia.de
 

Data policy

is responsible for data processing:

Michael Johner
Flurstr. 4
90419 Nuremberg
Germany

kontakt@swissmobilia.ch

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.


1. access data and hosting

You can visit our websites without giving any personal information. Whenever you call up a website, the web server merely automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. In accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, this serves to safeguard our predominantly legitimate interests in a correct presentation of our offer in the context of a weighing of interests. All access data is deleted at the latest seven days after the end of your visit to our website.

Hosting services by a third party provider

In the context of processing on our behalf, a third party provider provides us with the services for hosting and displaying the website. All data collected in the course of using this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework described here.

This service provider is located within a country of the European Union or the European Economic Area.


2. data collection and use for contract processing, contacting and opening a customer account

We collect personal data when you voluntarily provide us with this information as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data for the processing of the contract or for the processing of your contact and you cannot send the order or contact without their indication. Which data is collected can be seen from the respective input forms. We use the data you provide us with in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO for contract processing and processing your enquiries.
Insofar as you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO by deciding to open a customer account, we will use your data for the purpose of opening a customer account.
After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this which is legally permitted and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or by using a function in the customer account intended for this purpose.


3. data transfer

In order to fulfil the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service for the processing of payments. In some cases, the selected payment service providers also collect this data themselves if you open an account there. In this case you must log in to the payment service provider with your access data during the ordering process. In this respect the data protection declaration of the respective payment service provider applies.

We also use an external merchandise management system for order and contract processing. The data transfer or processing that takes place in this respect is based on order processing.

We use payment service providers and shipping service providers that are based in a country outside Switzerland. The transmission of personal data to these companies is only carried out within the scope of the necessity to fulfil the contract.


Transfer of data to shipping service providers

If you have given us your express consent to do so during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, so that they can contact you before delivery for the purpose of delivery notification or coordination.

This consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this which is permitted by law and about which we inform you in this declaration.

Swiss Post Contact Center Post
Wankdorfallee 4
3030 Bern
Switzerland


Data transfer to collection agencies

In order to fulfil the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO, we will pass on your data to a commissioned collection agency if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the collection company. In addition, the passing on of data serves to protect our legitimate interests, which predominate in the context of weighing up interests, in an effective assertion or enforcement of our payment claim in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.


Use of an external merchandise management system

We use a merchandise management system for contract processing within the framework of order processing. For this purpose, your personal data collected in the context of the order are sent to

plentymarkets Ltd

Bürgermeister-Brunner-Straße 15

34117 Kassel



VIISON Ltd.

Goebelstr. 21

64293 Darmstadt

transmitted.


4. e-mail newsletter

E-mail advertising with newsletter subscription

If you register for our newsletter, we will use the data required for this purpose or data provided separately by you to send you our e-mail newsletter regularly on the basis of your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO.

You can unsubscribe from the newsletter at any time and can either be done by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

Newsletter2Go is used as newsletter software. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is not allowed to sell your data or use it for other purposes than for sending newsletters. Newsletter2Go is a German, certified provider, which was selected according to the requirements of the Data Protection Basic Regulation and the Federal Data Protection Act.
You can find further information here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/
This service provider is located within a country of the European Union or the European Economic Area.


5. use of data for payment processing

Credit assessment

If we make advance payments, e.g. in the case of purchase on account, Art. 22 Para. 2 lit. a DSGVO requires us to obtain identity and credit information from specialised service companies (credit agencies) in order to conclude the contract. For this purpose, we transmit your personal data required for a credit assessment to the following company(ies):

Creditreform Boniversum GmbH
Hellersbergstrasse 11
41460 Neuss Germany

Appropriate measures to safeguard your rights, freedoms and legitimate interests will be taken into account. You have the opportunity to express your point of view and to challenge the decision by contacting the contact point described below.

After the contract has been fully executed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration.


6. integration of the Trusted Shop Trustbadge

For the display of our Trusted Shops seal of approval and the possibly collected ratings as well as the offer of Trusted Shops products for buyers after an order, the Trusted Shops trust badge is integrated on this website.

This serves to safeguard our legitimate interests in optimal marketing, which predominate in the context of a weighing of interests, by enabling safe shopping in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. The trust badge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. The trust badge is made available by a CDN provider (Content Delivery Network) within the scope of order processing. Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is guaranteed. Further information to the data security of the Trusted Shops GmbH finds you here [https://www.trustedshops.de/impressum/#datenschutz].

With the call of the Trustbadge the Web server stores automatically a so-called server log file, which contains also your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. Individual access data is stored in a security database for the analysis of security incidents. The log files are automatically deleted at the latest 90 days after creation.

Further personal data is transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered for use. It applies the contractual agreement met between you and Trusted Shops. For this an automatic collection of personal data from the order data takes place. Whether you are already registered as a buyer for a product use is automatically checked by means of a neutral parameter, the e-mail address hashed by cryptological one-way function. The e-mail address is converted before transmission into this hash value, which cannot be decrypted by Trusted Shops. After checking for a match, the parameter is automatically deleted.

This is necessary for the fulfilment of our and Trusted Shops' predominant legitimate interests in the provision of the buyer protection linked to the specific order and the transactional evaluation services in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. Further details, also on the objection, can be found in the Trusted Shops data protection declaration linked above and in the trust badge.


7. cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages, unless you object to this or unless you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO.

Cookies are small text files which are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies). You can see the duration of storage in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited. Every browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:

Microsoft Edge™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies]

Safari™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14]

Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en]

Firefox™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies]

Opera™ [https://help.opera.com/de/latest/web-preferences/#cookies]

Furthermore, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.


Usercentrics Consent Management Platform

On our website we use the Usercentrics Consent Management Platform ("Usercentrics") to inform you about the technologies we use on our website and to obtain, manage and document your consent to the processing of your personal data by these technologies. In accordance with Art. 6 para. 1 sentence 1 lit. c DSGVO, this is necessary to fulfil our legal obligation under Art. 7 para. 1 DSGVO to be able to prove your consent to the processing of your personal data, to which we are subject. The consent management service Usercentrics is provided by Usercentrics GmbH, Rosental 4, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the web server of Usercentrics stores a so-called server log file, which also contains your anonymised IP address, date and time of the visit, device and browser information as well as information on your consent behaviour. Your data will be deleted after three years, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration.


Use of Google (Universal) Analytics for web analysis

If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, this website uses Google (Universal) Analytics for the purpose of website analysis. The web analysis service is an offer of Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.ch [http://www.google.de]). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the member states of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser within the framework of Google Analytics is not combined with other Google data. The data collected in this context will be deleted after the end of the purpose and use of Google Analytics by us.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the Swiss-US Privacy Shield. A current certificate can be viewed here [https://www.privacyshield.gov/list]. On the basis of this agreement between the USA and Switzerland, the latter has an appropriate level of data protection for companies certified under the Privacy Shield.
has been determined.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plugin, you can click <a href=""javascript:gaOptout()"">this link</a> to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be placed on your end device. If you delete your cookies, you will be asked again to give your consent.


8. further technologies

On our website we may use other technologies (e.g. cookies, web analysis tools, online marketing tools, social plugins) which are not listed individually in this privacy policy. Further information on these technologies and the respective legal basis can be found on the platform of our consent management service Usercentrics, which we have integrated on our website. You can access the Usercentrics platform by clicking on the fingerprint button in the lower left corner of the page.


9. online marketing

Live Chat Tool Smartsupp

If you use the live chat tool to contact us, the data you voluntarily enter there (name, e-mail address, message) will be processed by us in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO for the purpose of answering the enquiry within the framework of contract processing. In addition, the use of this tool serves to safeguard our legitimate interests in effective and improved customer communication in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO, which outweigh the interests of our customers. The data will then be deleted.
This website uses the chat - plugin Smartsupp. The provider is Smartsupp, Milady Horakove 13, 602 00 Brno, Czech Republic You can use Smartsupp to start direct communication with employees. The Smartsupp plugin on this website records data (browser information, page content visited and conversation) when you visit the website, and when information is exchanged between the visitor and our employee, in an anonymous form. This uses "session" cookies, which are deleted after the visit of the website. The cookies do not contain any personal data. The data is usually transferred in encrypted form to servers in the EU.
The storage is based on Art. 6 para. 1 lit. a and f DSGVO. The visitor can use this function voluntarily to contact the operator of the offer directly.


Google reCAPTCHA

For the purpose of protection against misuse of our web forms as well as against spam, we use the Google reCAPTCHA service in some forms on this website. Google reCAPTCHA is a service provided by Google Ireland Limited, a company incorporated and operated under the laws of Ireland with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.ch). By verifying a manual entry, this service prevents automated software (so-called bots) from performing abusive activities on the website. In accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO, this serves to protect our legitimate interests in protecting our website from misuse as well as in ensuring that our online presence is displayed without disruption.

Google reCAPTCHA uses a code integrated in the website, a so-called JavaScript, to use methods within the scope of the check which enable an analysis of the use of the website by you, such as cookies. The automatically collected information about your use of this website including your IP address is usually transferred to a Google server in the USA and stored there. In addition, other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.
A readout or storage of personal data from the input fields of the respective form does not take place.

As far as information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the Swiss-US-Privacy Shield. A current certificate can be viewed here [https://www.privacyshield.gov/list]. On the basis of this agreement between the USA and Switzerland, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You can prevent the collection of the data generated by the JavaScript or the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by preventing the execution of JavaScript or the setting of cookies in your browser settings. Please note that this may limit the functionality of our website for your use.

You can find further information about Google's data protection policy here [https://policies.google.com/privacy].


Google Fonts

On this website the script code "Google Fonts" is integrated. Google Fonts is an offer by Google Ireland Limited, a company incorporated and operated under the laws of Ireland, with registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.ch). This serves to safeguard our legitimate interests, which outweigh our own interests, in a uniform presentation of the content on our website in accordance with Art. 6 para. 1 lit. f) DSGVO.
Within this framework, a connection is established between the browser you use and the Google servers. This enables Google to know that our website has been accessed via your IP address.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the Swiss-US Privacy Shield. A current certificate can be viewed here [https://www.privacyshield.gov/list]. On the basis of this agreement between the USA and Switzerland, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.
Further information about data processing by Google can be found in Google's data protection information [https://policies.google.com/privacy].


10. social media

Use of social plugins from Facebook, Instagram

On our website, so-called social plugins ("plugins") from social networks are used.

If you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. Through the integration of the plugin, the providers receive the information that your browser has called up the corresponding page of our website, even if you do not have a profile or are not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly assign the visit to our website to your profile in the respective social network. If you interact with the plug-ins, for example by clicking the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published in the social network and displayed to your contacts. This serves to protect our legitimate interests in the best possible marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.


YouTube Video Plugins

Contents of third party providers are integrated on this website. These contents are provided by Google LLC ("Provider").
YouTube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

For videos from YouTube that are embedded on our site, the advanced privacy setting is enabled. This means that no information about website visitors is collected and stored on YouTube unless they play the video.

The integration of the videos serves to safeguard our predominantly legitimate interests in the optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.

The purpose and scope of data collection and the further processing and use of data by the providers on their sites as well as a contact option and your rights and settings options for the protection of your privacy can be found in the data protection information of the providers:

https://www.facebook.com/policy.php

https://help.instagram.com/155833707900388 [https://help.instagram.com/155833707900388

https://policies.google.com/privacy [https://policies.google.com/privacy

If you do not want the social networks to associate the data collected through our website directly with your profile in the relevant service, you must log out of the relevant service before visiting our website. You can also completely prevent the loading of the plug-ins with add-ons for your browser, e.g. with the script blocker "NoScript [https://noscript.net/]".


Our online presence on Facebook, Twitter, Youtube, Instagram, Pinterest, Xing, LinkedIn

Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. There we inform about our products and current special offers.

When you visit our online presence in social media, your data may be automatically collected and stored for market research and advertising purposes. So-called user profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your end device. The visitor behaviour and interests of the users are stored in these cookies. This serves according to Art. 6 Para. 1 lit. f. DSGVO, this serves to safeguard our legitimate interests, which predominate in the context of weighing up interests, in an optimised presentation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (permission) to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a DSGVO.
As far as the aforementioned social media platforms have their headquarters in the USA, the following applies: For the USA, Switzerland has issued an adequacy finding. This goes back to the Swiss-US Privacy Shield. A current certificate for the respective company can be viewed here [https://www.privacyshield.gov/list].
For detailed information on the processing and use of data by the providers on their sites as well as a contact option and your rights and settings options for the protection of your privacy, in particular the possibility to object (opt-out), please refer to the providers' data protection information linked below. Should you nevertheless require assistance in this regard, you can contact us.

Facebook: https://www.facebook.com/about/privacy/ [https://www.facebook.com/about/privacy]
The data processing is based on an agreement between jointly responsible parties, which you can view here [https://www.facebook.com/legal/terms/page_controller_addendum].
Further information on data processing in the context of visiting a Facebook fan page (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

Google/ YouTube: https://policies.google.com/privacy?hl=de

Twitter: https://twitter.com/de/privacy

Instagram: https://help.instagram.com/519522125107875

Pinterest: https://about.pinterest.com/de/privacy-policy

LinkedIn: https://www.linkedin.com/legal/privacy-policy

Xing: https://privacy.xing.com/de/datenschutzerklaerung


Possibility of appeal (opt-out):

Facebook: https://www.facebook.com/settings?tab=ads

Google/ YouTube: https://adssettings.google.com/authenticated?hl=de

Twitter: https://twitter.com/personalization

Instagram: https://help.instagram.com/519522125107875

Pinterest: https://www.pinterest.de/?next=/settings/

LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

Xing: https://privacy.xing.com/de/datenschutzerklaerung/welche-rechte-koennen-sie-geltend-machen/widerspruchsrecht


11. sending evaluation reminders by e-mail

Rating reminder through Trusted Shops

If you have given us your express consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, we will transmit your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (http://www.trustedshops.de), so that they can send you an evaluation reminder by e-mail.

This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.


12. contact possibilities and your rights

As a data subject, you have the following rights:

* pursuant to Art. 15 DSGVO the right to request information about your personal data processed by us to the extent specified therein;
* in accordance with Art. 16 DSGVO the right to demand the immediate correction of incorrect or completion of your personal data stored by us;
* pursuant to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing * for the exercise of the right to freedom of expression and information;
* to fulfil a legal obligation;
* for reasons of public interest or
* is necessary for the assertion, exercise or defence of legal claims;

* in accordance with Art. 18 of the DSGVO, the right to demand that the processing of your personal data be restricted if * the accuracy of the data is disputed by you;
* the processing is unlawful, but you refuse to have it deleted;
* we no longer require the data, but you require it for the assertion, exercise or defence of legal claims or
* you have lodged an objection to the processing in accordance with Art. 21 DSGVO

* pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party;
* pursuant to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the
supervisory authority of your usual place of residence or work or of our registered office. In Switzerland, the Swiss Federal Data Protection and Information Commissioner is responsible.

If you have any questions regarding the collection, processing or use of your personal data, or if you would like information, correction, restriction or deletion of data, as well as the revocation of consents granted or objection to a specific use of data, please contact us directly via the contact details in our imprint.


 Right of objection

Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which are predominant when weighing up the interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will not further process your personal data for these purposes, unless we can demonstrate compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims

This does not apply if the processing is for direct marketing purposes. In this case we will not process your personal data further for this purpose. 

Service
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Swissmobilia products are subject to the highest quality standards and are based on our years of Production experience.
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Die Marke Swissmobilia

Ihr Ansprechpartner für Erweiterungs- und Veredelungskomponenten für Systemmöbel und Designklassiker: Seit 7 Jahren hat sich Swissmobilia auf Ersatzteile, Erweiterungen und Accessoires von und für zeitlose Designklassiker im Möbelbereich spezialisiert. Unser Markenname steht für höchste Produktqualität und eindrucksvollen Kundenservice.