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Terms and Conditions

1. Scope of application

The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at consumers.

Consumers are persons who buy goods or services for purposes that are not related to their commercial or professional activity.


2. Contracting party, conclusion of contract, correction possibilities

The purchase contract is concluded with "Schweizer Werkstätten" Vertriebs GmbH.

By placing the products in the online store, we make a binding offer to conclude a contract for these articles. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction tools provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.


Irrespective of the possibility of concluding a contract as described above, you may our binding offer to enter into a contract for the products in question by e-mail for the conclusion of the contract for these articles by e-mail. We will send you a confirmation of order within the communication medium chosen by you order confirmation. 

Independently of the possibility of the conclusion of the contract described above, you can request us to send you a quotation by e-mail. We will send you an offer within the communication medium you have chosen time-limited, individually tailored for you offer. You can then accept it within the time limit. In this case, the contract is only concluded only comes into effect through your acceptance.


3. Contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English, French.

We store the contract text and send you the order data and our terms and conditions in text form. You can view the contract text in our customer login.


4. Delivery conditions

In addition to the stated product prices, shipping costs may be incurred. You can find out more about shipping costs in the offers.

We only deliver to delivery addresses within Switzerland.

We deliver only in the dispatch way. A self-collection of the goods is unfortunately not possible.


5. Payment

In our store, the following payment methods are generally available:


If you choose the payment method prepayment, we will give you our bank details in a separate e-mail and deliver the goods after receipt of payment.



In the ordering process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. After submitting the order in the store, we request PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You will receive further instructions during the order process.


You pay the invoice amount after receiving the goods and the invoice by bank transfer to our bank account. We reserve the right to offer the purchase on account only after a successful credit check.


6. Reservation of proprietary rights

The goods remain our property until full payment. We are entitled to make a corresponding entry in the retention of title register.


7. Transport damages

If goods are delivered with obvious transport damage, please complain about such defects as soon as possible to the deliverer and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.


8. Warranty and guarantees

Unless otherwise expressly agreed below, the statutory warranty law shall apply.

Information on any applicable additional warranties and their exact conditions can be found in each case with the product and on special information pages in the online store.

You shall, as soon as is practicable in the ordinary course of business, inspect the condition of the goods received and, if defects are found for which the seller is liable, notify the seller immediately. If you fail to do so, the purchased item shall be deemed to have been approved, unless the defects were not recognizable during the usual inspection. If such defects are discovered later, the notification must be made immediately after discovery, otherwise the item shall also be deemed approved with regard to these defects.

You must return the defective product to us with a detailed description of the defect. You shall bear the transport costs incurred. We provide warranty by remedying defects. This is done at our discretion either by remedying the defect (rectification) or delivery of a defect-free item (replacement). If the subsequent performance fails, you are entitled to withdraw from the contract. This does not apply in the case of insignificant defects. A right to price reduction is excluded. This exclusion of liability also extends to all claims competing with the warranty rights, be it those arising from contract (Art. 97 ff. CO), tort (Art. 41 ff. CO), rescission of the contract due to error (Art. 23 ff. CO.) etc.

CUSTOMER SERVICE: You can reach our customer service for questions, complaints and objections on weekdays from 9:00 a.m. to 6:00 p.m. by phone at 49 911 148 888 00 and by e-mail at


9. Code of conduct

We have submitted to the following codes of conduct:

- Trusted Shops


10. Swissmobilia spare parts

We sell spare parts, accessories and special collections for designer furniture and home accessories (hereinafter "SWISSMOBILIA-PARTS"). SWISSMOBILIA-PARTS have been produced for us and may be sold and used on the open market according to the legal regulations. SWISSMOBILIA-PARTS are not intended for the purpose of manufacturing or extending USM furniture. Such is not allowed.


Terms and Conditions created with Trusted Shops Rechtstexter in cooperation with FÖHLISCH Rechtsanwälte.

Free shipping above 300,00 CHF
within Switzerland
Certified by Trusted Shops

The Swissmobilia brand

Intelligent. Durable. Modular. SWISSMOBILIA! SWISSMOBILIA is your contact for modular and high-quality products, which find their application in the ranges Home Interior and Office. In addition, Swissmobilia specializes in first-class spare parts as well as elements for the transformation of existing system furniture and design classics. SWISSMOBILIA products are compatible with the USM Haller system, among others. In addition to the usual spare parts and individual elements for repairing or redesigning existing system furniture, you can also obtain from us suitable accessories for your design classic, as well as special SWISSMOBILIA special editions not offered by USM Haller, with which you can make your furniture even more beautiful and individual. Our brand has stood for the very highest product quality and impressive individual customer service for over 10 years. SWISSMOBILIA is a registered trademark of "Schweizer Werkstätten" Vertriebs GmbH. "Schweizer Werkstätten" Vertriebs GmbH has no contractual or corporate relationship with the USM Haller company.